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Participant
Jul 25, 2023 9:37 AM UTC
Question

expired card for payment then files all gone

If your credit card expires and you don't update it before your subscription payment is due will you then lose all your files/work.  My credit card expired I then updated my account payment method with the new card but can't find any of my old work.   When clicking on "Go to prior files" I repeatedly get the message below

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