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Participant
July 25, 2023
Question

expired card for payment then files all gone

  • July 25, 2023
  • 0 replies
  • 74 views

If your credit card expires and you don't update it before your subscription payment is due will you then lose all your files/work.  My credit card expired I then updated my account payment method with the new card but can't find any of my old work.   When clicking on "Go to prior files" I repeatedly get the message below

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