Spark Video restarts during edits

Forum|Forum|3 years ago
February 26, 2022
2 replies
627 views

Spark video for iPhone Crashes/Closes/Restarts as soon as some editing is done to the presentation. Whenever I delete a slide or move a slide to a different position or do any edit operation spark video closes and reopens again.

The edit does not succeed.

There are no error messages and this issue happens in the spark mobile app project.

This topic has been closed for replies.

3

3bodka28010966b162

Participant

?

Ko.Maruyama

Community Expert

Did you have a question?

Ko.Maruyama

Community Expert

What iOS version are you running?

Anything else running too?

Which version of SparkVideo are you on?

How big is your project?

I would say that these *shouldn't* matter, but it's possible that there's something slightly different causing your error.

L

layeeqAuthor

Participant

Phone model : iPhone 8 plus

OS version : iOS 14.6

Adobe spark video : version 4.3.4.21494

My project has 210 slides.

Thanks in advance.

Ko.Maruyama

Community Expert

I don't have a phone that old anymore, but it is possible that the hardware is triggering a play option.

If you save your project to the cloud, you can edit it on desktop.

Log in to the same CC account, then continue your edit on the desktop browser without issue.

Good Luck - that's a lot of slides! Sounds really cool.

Also - check out Adobe Rush to help you edit even further.

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