Adobe Aero (desktop version) no longer displays the grid part of the workspace
- September 8, 2022
- 5 replies
- 1902 views
(*I'm using Google Translate. I'm sorry if it's hard to read.)
hello! I have a question about AdobeAero and will post it.
I was able to use it as usual until two weeks ago, but when I opened Aero for the first time in a while today, the grid part and objects in the workspace were not displayed and I could not edit them.
・I wanted to read and fine-tune what I edited on my iPhone, etc., but I couldn't.
・New creation is not displayed in the same way. Pressing the preview tab does nothing
・When you click an object from the starter asset, it is loaded and added to the scene on the right (not displayed in the middle)
● Anti-virus software while starting AERO for the first time in a while
I installed "Kaspersky Security"
There was no Adobe software in the quarantine, and there was no change even after stopping and starting the function.
●I also tried the following
・AERO starts after restarting the PC
・Uninstall and reinstall Creative Cloud
・Install GeForceExperience and update the Studio driver (maybe irrelevant, but...
Does anyone have a similar case or know more about it?
If you have any idea about the cause or solution, I would appreciate it if you could teach me.
Used PC specs
Windows 10 Pro
AMD Ryzen 7 3800xt 8-core Processor
memory 16GB
Graphics card GeForce RTX3080
AdChoices