Adobe Aero Geospatial Creator location cannot be used.

Forum|Forum|2 years ago
December 20, 2023
4 replies
1625 views

I want to use Adobe Aero Geospatial Creator on Windows in Japan, but I can't use location with Anchor.
Also, when I request a press release for Adobe Aero, a download link is not sent to me.

Is the use of Adobe Aero press releases not allowed in Japan?

Or is it currently not available on Windows?

Correct answer Jacki35499583qnvc

Same problem here. Saving a location but tiles not loading nor locating object. I believe this is a major issue at the moment according to the Discord group. Admins- is there a fix yet?

D

dila_abdullah7659

Participant

Hai when I click for location it turn that my window location so large & the select button below I cannot see.. How can I resize that?

M

m_4891

Participant

I have the same problem. What I did:

After placing the red pin, press Tab twice, then press Enter.

That is equivalent to pressing the "select" button

J

Jacki35499583qnvcCorrect answer

Participant

Same problem here. Saving a location but tiles not loading nor locating object. I believe this is a major issue at the moment according to the Discord group. Admins- is there a fix yet?

J

julia_gmail

Inspiring

Adobe has issued a temporary patch for this that will be incorporated into an AERO update. It issue has to do with a recent change google made to their file path names for the tiles and Windows limitations on file path names. Patch is posted in the Adobe Discord servicer/ AERO geospatial release channel https://discord.com/channels/179919948569640960/1099094398597333053/1201777999926796289

Verbage from discord post includes a manual way to fix too (see below)

It looks like there was a changes recently where Google is sending tiles with extremely long file names and Aero uses those names explicitly when it caches the tiles. On Windows, using NTFS by default, there is a file name length limit. There is an option to turn on "Long Path Names", but it is off by default. Many developer tools (and probably some other installers) turn it on. This is why some people experienced the problem and others didn't. It is also why it was more difficult for our developers to try and reproduce it. The proper fix is for Aero to shorten the names we use in our cache, and I will make sure we get this out in a release very quickly. In the meantime, if anyone wants a workaround, you can turn on the long path name setting by editing your registry using regedit and setting HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem\LongPathsEnabled to 1. Alternatively, you can run the attached registry script that will enable that setting. We will update you here when we have a new release that will solve this problem without needing to make this change.

S

Sai Victor

Known Participant

Hello, I'm from Japan too. 🙂

You can use Adobe Aero Beta's location anchor feature in Japan (for both Windows and Mac).
Once you've requested a pre-release link, they will send you a downloadable software link within a few days, typically taking around 3 to 5 days. Upon receiving it, you'll need to uninstall the current version and re-install the new one they've sent you in order to use this feature.