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Participant
May 29, 2025
Question

Adobe Aero Unable to Create Link

  • May 29, 2025
  • 2 replies
  • 400 views

I've been building a simple 1.17 MB file with an Image Trigger and a Gif that plays over the top. It's worked fine all week. Then suddenly today, the QRC wouldn't trigger. I went in and received the "Unable to Create Link. Something went wrong and we couldn't generate your link." 
I thought it was something I did wrong, so I quickly rebuilt the file...and received the same message. 

HELP! What's going on???  

2 replies

Participant
September 11, 2025

I'm having the same issue. Not sure what the problem is but I did see someone say it could be due to having a student account (which I have) which limits permissions.

kglad
Community Expert
Community Expert
May 29, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Participant
May 29, 2025

Thank you!

kglad
Community Expert
Community Expert
May 29, 2025

no problem