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T
Tim Keijzers
Known Participant
May 12, 2023
Question

BIG CHANGE! Anchor image needs to be seen ALL the time.

  • May 12, 2023
  • 1 reply
  • 316 views

Hi,

 

Was there just a major update?! There has been a hudge change in how my experiences work.

 

Now my ipad and or phone need to see the Anchor Image all the time!.

 

I am creating some big experiences that cover more space. The Anchor Image just starts it.

 

It worked untill this afternoon? Anybody any idea what happenend!?

This topic has been closed for replies.

1 reply

M
markhellar
Inspiring
May 18, 2023

Hi @Tim Keijzers can you send PM  me a link to the experience and a copy of your image target as a digital file. Thanks

T
Tim KeijzersAuthor
Known Participant
August 29, 2023

Hi @markhellar,

 

This is still an issue in my Aero AR experiences.

Before this date (May 12th, 2023), I could use an anchor image this way:

 

Aero would recognize the anchor image. I could turn my view away from the anchor image, and Aero would 'remember' the location and play the AR experience.

 

And now:

I have to keep the anchor image on my screen all the time. If I move too far away, it will ask to locate the anchor image again.

 

Am I missing something? Am I using this in the wrong way?

Has the way this worked changed? Were we able to use it differently before?

 

I absolutely loved this feature. I could direct how my viewers would have their experience located. For example, in an indoor environment that was fixed, I could make sure a horizontal experience was facing the correct way.

 

Thank you in advance for your response.

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