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L
Lake County27869472iyuk
Participant
January 28, 2023
Answered

Does Aero support android devices.

  • January 28, 2023
  • 7 replies
  • 3646 views

Hello, need some help with Aero please. Aero is not working for android users. They are not able to download aero beta app, it says that it's in early release. Is this a bug does Aero not support andoird devices?

The links from aero are also not working. 

    Correct answer markhellar

    Hi @Lake County27869472iyuk 

    The Aero player for Android is supported for the following:

    • Samsung Galaxy S21
    • Samsung Galaxy S20
    • Samsung Galaxy S10+
    • Pixel 4XL

    On any other device it will not appear in the play store.

     

    That being siad we are working on laeger device coverage and other improvements on the Android front. Thanks for your patience and will post updates when they are available. 

     

    Thanks

     

    7 replies

    A
    AskMP
    Participant
    July 21, 2024

    It's been nearly 4 years since the latest update on the supported platforms, google provides a pretty complete list of devices that support arcore but Adobe is limiting this pretty hard. Why can't pixel 8 devices work for instance? 6 and 7 are listed but not 8?

      S
      sophiem36894051
      Participant
      July 16, 2024

      July 2024 - It would be great for Adobe to update artists and developers on the roll out of Aero for Android. We have been doing some tests and really impressed with the app clip work flow on iOS. It would be a game changer if Adobe could get this truly cross-platform...

        J
        julia_gmail
        Inspiring
        July 17, 2024

        You might want to join their AERO Discord channel.  Although there is not a fulltime moderator, it's kept up a little bit more.

         

        J
        julia_gmail
        Inspiring
        February 1, 2024

        AERO does work on android devices, but it can be device dependent depending on the age and model of their phone.  I have not had trouble with the links not working but i've heard others have.  recommend try sending the user the QR code to scan as opposed to just the link. 

        LauraShank
        LauraShank
        Participating Frequently
        February 1, 2024

        Hi. It seems this forum is no longer being monitored by an Adobe employee. Is that correct? Will there be any more news about AERO, or is it dead in terms of development? If so, that's really sad news! Thank you!

          J
          julia_gmail
          Inspiring
          November 29, 2023

          I haven't tested AERO yet on S22 -  but in general I have had problems with across multiple AR platforms with S22's.  I think google changed somethign with the depth perception(?) and it can cause problems. 

          J
          Josh I
          Known Participant
          June 6, 2023

          Sadly this is one of the biggest hang-ups for Aero making any progress in AR. If artists can't share projects across all platforms there's not a reason to build anything on adobe's software.

           

          I don't want to overlook the massive amount of work to make this happen, but it's been a couple years and very little progress or clarification of what and when. Really hoping to see significant progress this year, and rooting for Adobe as the last thing I want is Meta becoming the dominant platform.

            LauraShank
            LauraShank
            Participating Frequently
            August 30, 2023

            I agree! I am holding off using Aero for any big projects because I can't really share it with non-iPhone users. Hoping for good news soon! I think Aero is an awesome tool!! Rooting for Adobe too!

              M
              markhellarCorrect answer
              Inspiring
              January 30, 2023

              Hi @Lake County27869472iyuk 

              The Aero player for Android is supported for the following:

              • Samsung Galaxy S21
              • Samsung Galaxy S20
              • Samsung Galaxy S10+
              • Pixel 4XL

              On any other device it will not appear in the play store.

               

              That being siad we are working on laeger device coverage and other improvements on the Android front. Thanks for your patience and will post updates when they are available. 

               

              Thanks

               

                C
                cLokX
                Participant
                January 31, 2023

                Hi @markhellar, can you please give us a hint when we can expect a new version? The last release for android was in 2021. It seems that Adobe will not continue Aero 😥

                  M
                  markhellar
                  Inspiring
                  February 17, 2023

                  I will as soon as I can. Thanks!

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