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Antonia Karine
Participant
5月 18, 2026 6:51 午後 UTC
解決済み

Foi debitado da minha conta bancária o valor de R$164,99. Eu cancelei a assinatura, pois não irei mais utilizar este programa. Gostaria de receber reembolso desse valor debitado.

Foi debitado da minha conta bancária o valor de R$164,99. Eu cancelei a assinatura, pois não irei mais utilizar este programa. Gostaria de receber reembolso desse valor debitado.

    jane-e
    jane-e解決!
    Community Expert
    5月 18, 2026 9:07 午後 UTC

    ​@Antonia Karine 

     

    • What did you subscribe to?
    • How long after subscribing did you cancel?

     

    https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

     

    Jane

     

    返信数 3

    jane-e
    Community Expert
    Community Expert
    5月 21, 2026 8:20 午後 UTC

    ​@Antonia Karine wrote: On the same day of purchase

     

    Again, what did you subscribe to? Was it Adobe Aero? Acrobat? Premiere Pro? Something else?

     

    Jane

    翻訳
    jane-e
    Community Expert
    jane-eCommunity Expert解決!
    Community Expert
    5月 18, 2026 9:07 午後 UTC

    ​@Antonia Karine 

     

    • What did you subscribe to?
    • How long after subscribing did you cancel?

     

    https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

     

    Jane

     

    翻訳
    Antonia Karine
    Participant
    5月 21, 2026 6:14 午後 UTC

    No mesmo dia da compra 

    翻訳