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Participant
Sep 5, 2023 3:10 PM UTC
Question

Problems with 2D illustrations on Aero

Hi, so I'm doing 2D illustrations in Fresco / Illustrator and then taking those to Aero but I'm having some problems when using it on the tablet or phone. The illustrations get shaky and erase themselves when trying to move around the illustration. Also, it's not respecting the sizes I put. Does someone have tips on how to solve these things?

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4 replies

Cory Bramall
Adobe Employee
Adobe Employee
Sep 8, 2023 2:55 AM UTC

Can you provide a bit more information?

Are you viewing on an iOS or Andoid device?

What file format where the illustrations you imported?

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Participant
Sep 8, 2023 1:51 PM UTC

I'm trying to view on both, iOS and Android. In the beginning, I was importing straight from Illustrator and Photoshop to keep my layers but then I tried importing element by element in PNG format. I attach a video 🙂

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Cory Bramall
Adobe Employee
Adobe Employee
Sep 12, 2023 2:57 PM UTC

I belive the images are disapearing because you are getting too far away from the image anchor for the device to recognize it. This is a limitation of image anchors. I'm not sure where the shakiness is coming from but will investigate.

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