Participating Frequently

Question

PS for iPad Creative Cloud storage - unable to delete files

Forum|Forum|8 days ago
August 29, 2026
10 replies
36 views

Apparently, I hit my Creative Cloud max storage limit. I only use PS for iPad for the most part.

I tried to find my files in CC so I can delete some stuff but none of my files show up. It’s like the only way I can delete files is in PS itself.

Anyone else experience this? What am I doing wrong?

Thanks in advance.

JF

jane-e

Community Expert

@jedifred

Investigating, I typed “Creative Cloud” in Safari, which took me to:

https://www.adobe.com/apps/all/mobile

From there I chose Files > Your Files. I then clicked the tiny, unobtrusive checkbox, which allowed me to select multiples.

The blue bar at the very bottom lets me delete multiples.

You can filter to Photoshop from the “All Types” dropdown if needed.

You’ll want to look in the Deleted section, as they also take up space in the Cloud.

Does this help?

Jane

J

jedifredAuthor

Participating Frequently

Is Creative Cloud just broken?

J

jedifredAuthor

Participating Frequently

J

jedifredAuthor

Participating Frequently

This is the ONLY option available to my under ‘Plans’. [cursing removed]

J

jedifredAuthor

Participating Frequently

Except none of my files show up.

jane-e

Community Expert

@jedifred

Do your files show up in the PS for iPad app? That’s the only way I’ve found to delete them.

Jane

J

jedifredAuthor

Participating Frequently

Yes, they are all there. But I am unable to sync anything via creative cloud which is why I thought there might be an issue but no one else is having that issue. I cannot get connected to customer service either. It’s like I’ve been blackballed or something.

jane-e

Community Expert

@jedifred

According to Adobe’s Help page, you can theoretically use the Files tab. I just tested and it did not work for me. I delete them one at a time from within the app.

https://helpx.adobe.com/photoshop/ipad/get-started/overview-and-setup/workspace-ipad.html

Bulk delete from the Files tab

With the January release of Photoshop on iPad version 4.3, you can delete more than one file from the Files tab of your app.

Navigate to the Files tab > Your files. Use the checkbox to select ( ) one or more files and hit Delete.

Jane

J

jedifredAuthor

Participating Frequently

Unfortunately, this doesn’t work very well. About half the time clicking in the checkbox unclicks everything else you have selected. It’s really weak programming.

Bulk delete from the Files tab

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