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Participant
December 26, 2024
Question

刪除不了acrobat 和 顯示【發生內部錯誤】

  • December 26, 2024
  • 1 reply
  • 438 views

一開始adobe acrobat只需開啟一定顯示「發生內部錯誤」

刪除再重新安裝都有相同的問題

後來用極客強制刪除後

acrobat 在 Creative Cloud 中仍需安裝的應用程式

但在電腦程式集裡面是刪除的狀態

現在也下載不了新的acrobat

頭很痛

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1 reply

Amal.
Community Manager
Community Manager
December 27, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

What happens when you try to download the application? Do you get any error messages? If yes, please share the screenshot of the same for more clarity.

 

Also, try the steps shared below and see if that works for you:

  1. Use the AcroCleaner to Uninstall Adobe > https://adobe.ly/4iQtHAe
          and Reboot the system afterward.
  2. Go to Control Panel > Programs and Features; Uninstall anything named "Adobe" 
  3.  Open an explorer window and type %appdata% and press enter. Go into each folder (Local, Local low, Roaming) and delete any folders named "Adobe"
  4. Go to C:\Program Files\ and delete any folders named "Adobe"
  5. Go to C:\Program Files (x86)\ and delete any folders named "Adobe"
  6. After you've done all that try re-installing Adobe Acrobat using the direct link https://adobe.ly/4gtbbwn;

 

You may also check the correct answers listed below and see if that helps:

- https://adobe.ly/49Tou6K

- https://adobe.ly/49VwNik