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Hi @CHIHO38652149xgs5,

Thanks for sharing the details — I completely understand how confusing it can be to see a permissions alert even after granting Full Disk Access to Acrobat. You’ve already taken all the right initial steps.

Starting with recent macOS releases (including Sequoia 15.x), Apple has introduced additional app-level privacy and file access controls. These settings are designed to protect files and folders from any unauthorized access — even from trusted apps like Acrobat — and sometimes this results in messages like the one you’re seeing.

Here are a few checks that usually resolve this behavior:

1. Reconfirm file access permissions

• Open System Settings > Privacy & Security > Files and Folders.

• Locate Adobe Acrobat in the list and make sure permissions (especially for Documents Folder, Downloads, and Desktop) are enabled.

2. Grant Full Disk Access again (to refresh permissions)

• Go to Privacy & Security > Full Disk Access.

• Remove Acrobat using the “–” icon, then add it back and restart your Mac.

3. Check file location

• If the PDF is stored in iCloud Drive, external drives, or network folders, macOS sometimes asks for separate access permissions for these paths. Try moving a test file to your Downloads folder and opening it from there.

4. OS-level control (not Acrobat)

• This behavior is managed entirely by macOS’s new privacy framework. Acrobat will always request access when macOS blocks it, so allowing access from the prompt or updating the file permissions should resolve the issue.

We’re aware that these changes can feel disruptive, but they’re part of Apple’s expanded data protection system. If it helps, we’re continuing to fine-tune Acrobat to work more smoothly with macOS Sequoia’s security controls.

Let us know how it goes after these checks. It’ll help us confirm whether the issue is linked to system access or a specific file path.