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Felicity35766470jgez
Participating Frequently
Dec 5, 2024 2:56 AM UTC
Question

1: Regularity fails. But this is some random thing in the background that doesn’t show up in tags

Using adobe acrobat pro 2024

Show in tags panel and it is all neat and tidy. Not taggable. 

 

    4 replies

    Souvik Sadhu
    Souvik Sadhu
    Legend
    Feb 26, 2025 9:49 AM UTC

    Hi @Felicity35766470jgez,

     

    Hope you are doing well. Sorry for the trouble, and the delayed response.

     

    Do you still experience issues? Would you mind updating the app to the latest version (2024.005.20421) and let us know if the issue is fixed?

     

    Also, does this happen with a specific file or in general? Getting the sample file to test in-house would be great for further investigation.


    -Souvik

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    Felicity35766470jgezAuthor
    Participating Frequently
    Mar 28, 2025 3:30 AM UTC

    Thanks I think I have worked out how to deal with this now. 

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    Souvik Sadhu
    Souvik Sadhu
    Legend
    Mar 28, 2025 2:09 PM UTC

    Hi @Felicity35766470jgez,

     

    Hope you are doing well.

     

    Thanks for letting us know that you figured out the solution. Would you mind sharing the same here so future users with the same issue can use it as a reference?


    Regards,
    Souvik.

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    Adobe Employee
    Ayush_Jain003
    Adobe Employee
    Dec 11, 2024 10:11 AM UTC

    Sure! Here's a simpler version of the email:

    Hi Felicity,

     

    Thank you for your message.

    Could you please share the steps that led to this issue so we can investigate further?

     

    Regards,
    Ayush Jain

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