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Participant
December 6, 2024
Question

2 computers activation limit with 5 loadbalanced Citrix servers ...

  • December 6, 2024
  • 2 replies
  • 192 views

We have 60 users, 60 Acrobat licences, but a farm of 5 loadbalanced Citrix servers.

User cant select the server at login, of course, but as far as he is limited to 2 computers activation he need to re-activate his licence every 2-3 days because it was already activated on 2 computers.

Message :

 

A 10 minutes waste of time every 2 days for 60 people ... 12,5 days lost each year ...

I there a way to avoid that ?
Automatic deconnexion at logoff ?

Thanks for any input.

This topic has been closed for replies.

2 replies

Adobe Employee
December 9, 2024

Hi @Regie BRUN - IT 

 

Have you deployed the Acrobat on Citrix farm as per the https://www.adobe.com/devnet-docs/acrobatetk/tools/VirtualizationGuide/citrix.html 

 

Regards

Ravi

try67
Community Expert
Community Expert
December 6, 2024

You need a Volume license, not 60 individual licenses...