Skip to main content
Participating Frequently
April 18, 2007
Question

64-Bit AdobePDF Printer -- Experiemental!!!!

  • April 18, 2007
  • 41 replies
  • 67306 views
Ok, just as a heads up for all you people that are having issues trying to install Acrobat 8 (Pro or Standard) to any system that is running a 64-bit OS and if you got prompts to insert your windows CD:

ADOBE DOES NOT PROVIDE SUPPORT FOR THIS METHOD!!! TRY THIS AT YOUR OWN RISK!!

The AdobePDF printer will function if you MANUALLY extract the AdobePDF.dll (the DLL file that is associated to the PDF printer) and place it on your desktop and tell your Setup that is requesting the file to browse and point to the desktop ---

The location of the DLL file is required is within the Data1.cab and it will be named 'AdobePDF.dll_64' (DO NOT USE THE AdobePDF.DLL that is there, that is a 32-bit driver), copy the '64' file to your desktop and rename it to AdobePDF.dll

---------------------
Possible locations of install cab files

Download Version:
Start>Run> %temp% > Acrobat 8 Professional (or standard) > data1.cab

or CD

X:\Acrobat 8 Professional (or standard) > data1.cab

----------------------

After the file has been copied and the setup is complete, you may delete the file off your desktop safely

---

I have tested this method with the following Operating Systems:

Windows XP Pro 64bit
Windows Vista Ultimate 64bit
---
I have NOT tested it on the following Operating Systems:

Windows Server 2003 (ANY version) 64bit
Windows Vista Business 64bit

-----------
Let me know if it works; also, I only have found this to work only when you have the prompt for the windows cd to be inserted referencing the AdobePDF.dll, so if you want to get this to work, you may have to completely uninstall Acrobat or maybe a possibility to repair the install.
    This topic has been closed for replies.

    41 replies

    KarenSC
    Inspiring
    November 11, 2008
    I have Vista Ultimate 64bit on 64bit computer.
    I clicked Add printer/Local Port/ ... and chose my own name Adobe PDF. I changed my preferences for standard (I have other versions for various print applications) and saved.

    Now I can print easily from CS3 applications / File/print to PDF and I choose setup to select my installed job options. I added my old job options via Distiller.
    Known Participant
    October 20, 2008
    Yea... I found that it allows me to print from Notepad, but not from more complex programs like Firefox or Word.... yes back to the drawing board. :(
    Participant
    October 20, 2008
    No, this does not work on a 64-bit Windows 2008 Server.

    Back to the drawing board.

    venki
    Known Participant
    October 1, 2008
    After PERUSING the adobe forums for a fix, I finally found it... at the Quickbooks PRO site! It took about 5 minutes!!!

    http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/1007856

    Basically it steps you through the process of reassigning the Adobe PDF printer port away from LPT1 to a new (you create it) local PDF port.

    I had given up on Adobe Acrobat working on my Vista x64 until I stumbled upon this to fix my Quickbooks Pro and though it may work for my Adobe troubles (the quickbooks support page also has steps for XP 64 bit).

    I hope this finally brings peace for others!

    Maybe Adobe should replace some of their QA engineers with Intuit engineers????
    Participant
    September 22, 2008
    Id like to add this to the knowledgebase. I had a similar problem when installing Acrobat Pro v8 on a fresh installation of Windows XP SP3. Quite some time ago, I started with Acrobat 4.0, upgraded, to 5.01, upgraded to 6.0, then last year or so upgraded to v8.0.

    Based on that history, and some hints from PETER AGUINALDO (above), I guessed that my problem originated with messages Id seen when installing Acrobat 4. It wouldnt let me proceed unless I had already installed a Postscript printer.

    So, I uninstalled v8, and installed a Post-Script printer. I chose somewhat randomly an HP Color Laser 4550 PS, on port FILE. I dont actually have this printer, but I just needed the Postscript to be installed.

    After that I re-installed v8 and, surprise, problem solved, there was a correct printer port assignment, even before running any of the v8 updates.
    Participant
    June 26, 2008
    Software:
    Adobe Acrobat Professional and Standard 8.0

    ISSUE:
    In Microsoft Vista, PDF Printing Error and/or Application Hang in IE7 and Office Applications

    BACKGROUND:
    When printing from IE7 or Office 2000/2003/2007 with Adobe Printer, Adobe Button, Convert to Adobe PDF (Right Click Option), etc. there is no response, printer queue shows error, both Office and Adobe process hangs.

    Solution:
    Note: Make sure you set aside approximately 2 to 3 hours but should take no more than 1.5 hours depending on how quickly your PC or laptop shuts down and reboots.

    1. Go to http://www.adobe.com/downloads/updates/
    2. Locate "Find Product Updates"
    3. Select option "Acrobat - Windows"
    3. Click on "Go" button
    4. Install the following updates. A restart / reboot will be required for most of these patches / updates:

    Adobe Acrobat 8.1 Professional and Standard update - English, French, German, and Japanese 36.2MB 6/5/2007

    Adobe Acrobat 8.1 Professional and Standard update - multiple languages 36.8MB 6/14/2007

    Adobe Acrobat 8 licensing service update (Windows Vista only) 486KB 10/1/2007

    Adobe Acrobat 8.1.1 Professional and Standard update - multiple languages 10.9MB 10/22/2007

    Adobe Acrobat 8.1.2 Professional and Standard update - multiple languages 19.9MB 2/6/2008

    Adobe Acrobat 8.1.2 Professional and Standard Security Update 1- multiple languages 2.1MB 6/23/2008

    5. Verify applied changes:

    5a. Go to "Printers" via Control Panel and Classic View otherwise use your favorite way to get there.

    5b. Right Click "Adobe PDF" in "Printers" screen.

    5c. Select "Printing Preferences"

    5d. In the "Adobe PDF Settings" Tab you should no longer have "LPT:", instead you should now have "Prompt for Adobe PDF filename" and "Documents\*.pdf

    5e. Close all the screens

    6. Test printing in IE7 and your Office applications

    7. If you still experience issues:

    7a. Uninstall Adobe Acrobat 8.0

    7b. Re-install Adobe Acrobat 8.0

    7c. Perform Step 4 installation of updates.

    Regards.
    Participant
    June 17, 2008
    Hi Anthony

    just wanted to say thank you
    you save from a lot of trouble
    did try it on vista business 64 bit and works great

    josher
    Participant
    June 17, 2008
    Hi Anthony
    thanks for the tip
    you save me from a lot of trouble
    did try it on vista business 64 bit and works

    josher
    Participating Frequently
    March 19, 2008
    Cindy I'm not sure you have the same issues as the other exactly. have yo tried installing 8.0 then manually updating to 8.1 (8.1.1 8.1.2).

    You can find the updates to download here;
    http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
    Participant
    March 18, 2008
    Unfortunately, it didn't work. I will be looking for an alternative solution to adobe 8 for this computer. :-( If anyone knows of a good PDF program compatible with Windows Vista Ultimate 64 bit that I can use, please provide feedback. Thanks!