7 days trial.

Question

Hello,

I signed the 7 days trial that Acrobat Reader offer me, then I realised the very same day, that after all I didn't need it. They charged me £8.99 for the monthly plan and so far they have not reimbursed my money. Any help as why please. Thank you.

Nuccio

Souvik Sadhu · Answer

Hi @nuccio_9651,

Hope you are doing well. Sorry for the trouble, and the delayed response.

The screenshot shows that you opted for a monthly subscription. The 7-day free trial is available only when you opt for the annual subscription.

For more info on cancellation and refunds, you can refer to the document here: Manage subscriptions — Acrobat for Android Help

Hope this clarifies your question.

-Souvik

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