Skip to main content
Participant
January 19, 2023
Question

90 day trial

  • January 19, 2023
  • 2 replies
  • 1145 views

Hi everyone, 

 

I tested out my adobe subscription for 7 days and when I tried to cancel there was an offer of a free extended 90 days trial. But for some reason, I have been charged and there is also a cancellation fee as well. Can anyone assist?

 

Thanks,

 

Dylan 

This topic has been closed for replies.

2 replies

Legend
January 19, 2023

Adobe offer you extra free time instead of cancelling, not as a free gift for cancelling. If you accepted you are committed as normal to paying for a whole year. 

try67
Community Expert
Community Expert
January 19, 2023

Where did this offer appear, exactly?

Participant
January 19, 2023

On the cancellation page