a chaque fois que je souhaite commencer a generer une image ou video je me retrouve sur une page morte grise c est sacrement embetant

Hello @Enchanting_Whirlwind1dec,

I hope you are doing well, and thanks for reaching out. We're sorry for the trouble you had.

Could you please share more details about the issue? Are you using the Acrobat desktop application, Acrobat online services, or are you trying to create an image or video with the Firefly services? Are you on a Mac or Windows machine?

Can you please share a screenshot of the grey page you are getting, and share the complete workflow you are trying?

We're here to help; we just need more info so that we can assist you better. Please reach out with the information or if you experience any issues.

Regards,

Anand Sri.