Skip to main content
Participating Frequently
April 7, 2008
Question

A4 default is the wrong size

  • April 7, 2008
  • 24 replies
  • 50286 views
When I print from Word to PDF the page settings are lost, I've tried all the various suggestions on the FAQ's on both Adobe and Microsoft as well as on this forum but no joy, the pages are over running. However, I have discovered that the default page size for A4 in Acrobat is different from everything else. Acrobat has it sized at 21.59 x 27.94 whilst everywhere else it's sized at 21 x 29.7. I have created a custom size (both page size and distiller settings) for the correct dimensions but it's still printing short and narrow. Any suggestions most welcome.
We're using Adobe Acrobat Standard Version 7.0.9, MS Office 2003 & windows XP Pro if that helps.
    This topic has been closed for replies.

    24 replies

    Participating Frequently
    April 7, 2008
    screenshot Adobe 1 shows the distiller settings, which have nothing to do when creating pdf from most application. The page size setting there is only applicable when distilling eps files which contain no page size info.

    Screenshot 2 show the option I referred to. If you create a pdf from Word either via the print option or the pdfmaker option, check the resulting page size in Acrobat. (hover the mouse near the bottom left corner of the document to see.)
    Participating Frequently
    April 7, 2008
    Thanks.
    We've already changed every possible setting from letter to A4 but Adobe still insists that the default page is letter sized. Even creating custom pages larger than A4 and then printing still gives us letter size. We've tried both printing to PDF from word and in acrobat converting to PDF - both give the same result.
    Have we missed a setting somewhere?
    I've put a couple of screenshots on our website: http://www.countryside-jobs.com/CJS_Stuff/Images/adobe1.jpg & http://www.countryside-jobs.com/CJS_Stuff/Images/adobe2.jpg
    Adobe2 shows the preferences as A4 but adobe1 shows the default size - which is you've guessed it letter!
    Participating Frequently
    April 7, 2008
    Make sure that BOTH you create a Word document with page size A4 -and-
    you select A4 in printer setup when printing to PDF.

    Aandi Inston
    Participating Frequently
    April 7, 2008
    21.59 x 27.94

    That's letter size. Change the default by going to start>printers right-click the pdf printer and select printing prefs.

    under the pdf settings tab ensure A4 is selected instead of letter.

    Or use the pdfmaker from Word instead of printing to the pdf printer.
    Participating Frequently
    April 7, 2008
    The size you quote, 21.59 x 27.94 cm, is not a4 at all, but exactly US
    letter size (8.5 x 11 inches). Where in Acrobat does this seem to be
    A4?

    Aandi Inston