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Randy Hagan
Community Expert
Randy HaganCommunity Expert
Community Expert
January 16, 2026

Best shot is customer support in Germany. The following is what Google Gemini AI offers:

 

 
For Adobe support in Germany, use their dedicated German Help Center (
helpx.adobe.com/de/contact.html) for account/billing, or call specific free numbers like 0800 752 2580 (Creative Cloud/Acrobat).
 
Hope this helps,
 
Randy
Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
January 16, 2026

Bewitched_sincerity, thanks for posting. I don't see any active subscriptions or recent transactions under the account you used to create this public post. Please see https://adobe.ly/3LxzZJk to locate the account that is causing the charges. You can use the steps listed at https://adobe.ly/3ZhgfNa to self-cancel most subscriptions, but you do need to be logged in under the account that is receiving the service to manage it. ^JW

R
realistic_visionary8344
January 16, 2026

Weder auf dem oberen, noch auf diesem Account wird mir ein Abo angezeigt. Jedoch wird mir dennoch Geld abgebucht. Der link den du mir geschickt hast, funktioniert nur mit Bankkarte. Die Abbuchung läuft aber über meinen Paypal Account. Ich werde morgen versuchen den Kundendienst zu erreichen. Dennoch danke für deine Hilfe! 

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