About display defekt (looks like that the content will not be deleted after changing the tabs)

Question

When I use the about function to display the document properties, the information from the previous tab is not deleted. this has been the case for several versions.
(See screenshots)

First

Second

All

Does anyone have any ideas?
Many thanks to you already!!!”

S_S · Answer

Hi @dmatrix68,

Hope you are doing well. Sorry for the trouble, and the delayed response.

In case you are still looking for a solution, you might want to try the below steps:

1. Repair the application: Go to Menu-> Help-> Repair Installation;

2. Reset Preferences: Reset the Acrobat preferences as described here https://adobe.ly/4h65PX7...

3. Check for Graphics Card Driver Updates: Go to Start Menu-> Device Manager-> Display Adapter-> right-click on the Graphics Card-> Check for Updates.

4. Fresh install: Please run the Acrobat cleaner tool https://adobe.ly/4kvrmLN, reboot the computer once, and install the application using the direct link https://adobe.ly/4ipth2M and see if that works for you.

Hope this helps.

-Souvik

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