Skip to main content
J
Jennifer273066313ftr
Participant
November 25, 2022
Question

About to lose my mind trying to sign a form

  • November 25, 2022
  • 1 reply
  • 3636 views

Hi,

 

I have a government form I am filling out they have a signature field I cannot sigh. I create my  own signature ID and try to sign and receive these error msgs. I've tried re installing, re downloading, starting fresh, filled this form out many times with the same error msg from trying to sign. I know its not the form because its a government form many others have been successful with. WHAT AM I DOING WRONG? thank you , stressed

 

"

Please note that the form will be locked once you have signed the form electronically. It is recommended that you save the completed form in a different file name in case you want to make changes afterwards.

 

To continue with this action, select 'Yes.'

 

To cancel this action, select 'No.'"

 

Error msg : 

The FieldMDP expression for this signature is invalid.

 

Error Msg:

Creation of this signature could not be completed. Unknown error Support Information: CSigField-1022

 

The Save operation was cancelled.

 

 

The document could not be signed.

 

 

    This topic has been closed for replies.

    1 reply

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    November 26, 2022

    It looks like you're not doing anything wrong.

     

    These governement forms are usually outdated and were not created with Adobe Acrobat Pro DC.

     

    This simply means that it is possible that the creator who produced this PDF didn't consider adding Reader-enabled rights.

     

    Assuming that this would be true, you won't be able to certify this type of document using the Certificate tool.

     

    The form already provides (or should already have) a digital signature field.

     

    If you are using Adobe Acrobat Reader to fill and sign that form, you won't be able to sign with a certificate-based digital signature, and neither will you be able to employ electronic signatures via the "Fill & Sign" tool due to the security restrictions that were set in place when  that PDF was produced.

     

    You can try using Adobe Acrobat Pro DC instead.

     

    Adobe Acrobat Pro DC may allow you to click on the provided signature field and apply your certificate-based digital signature.

     

    I'd suggest to test with a blank copy and not one that is already filled out with sensitive data.

     

    That said, if this is happening also with Adobe Acrobat Pro DC, then make sure that you are connected to the Internet at signing time.

     

    Most of these government forms also need to validate your certificate's file credentials (such as expiration date and the SHA  hashing algorithm for proper encryption/decryption),  provided that a root certificate authority is trusted and a time-stamp server is accessible  online at signing time.

     

    Would you be able to share a screenshot or the name of that government form?

     

    Also state where did you downloaded it.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices