Skip to main content
C
cesarr49574403
Participant
October 16, 2017
Question

ABS PDF Driver v400 issues

  • October 16, 2017
  • 2 replies
  • 19018 views

I recently installed Adobe Acrobat 2017 (Not DC). I previously had another version of Adobe that allowed me to print a document created in Microsoft 2016 (Word, PowerPoint, Excel) to PDF. When I try to print documents now I select "ABS PDF Driver v400" from the drop-down menu and I receive the following Activation Error "Printer not activated, error code -30". I have chatted with technical support and they are sending me to the manufacturer of the printer, the manufacturer of the printer is saying it is an error with the drivers that need to be downloaded from Adobe and Adobe is saying they don't have drivers that need to be downloaded. Has anyone else experienced this issue and how have you resolved it?

When I try to print documents now I select "ABS PDF Driver v400" from the drop-down menu and I receive the following Activation Error "Printer not activated, error code -30". I have chatted with technical support and they are sending me to the manufacturer of the printer, the manufacturer of the printer is saying it is an error with the drivers that need to be downloaded from Adobe and Adobe is saying they don't have drivers that need to be downloaded. Has anyone else experienced this issue and how have you resolved it?

I have chatted with technical support and they are sending me to the manufacturer of the printer, the manufacturer of the printer is saying it is an error with the drivers that need to be downloaded from Adobe and Adobe is saying they don't have drivers that need to be downloaded. Has anyone else experienced this issue and how have you resolved it?

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
October 16, 2017

It's not the "Adobe Acrobat" driver, it's the "Adobe PDF" driver. It should appear in your driver list like all the other printer drivers.

    T
    Test Screen Name
    Legend
    October 16, 2017

    ABS PDF Driver V400 is not made by Adobe and is nothing to do with Acrobat. Acrobat installs a driver called Adobe PDF. If you want to use this different driver, find who makes it and contact them instead.

    So, use "Adobe PDF". If it isn't there, what product is your Acrobat 2017 - Acrobat Pro, Acrobat Standard or Acrobat Reader?

    C
    cesarr49574403Author
    Participant
    October 16, 2017

    How do I use the "Adobe Acrobat" driver installed by Adobe?

    It is Adobe Acrobat Pro 2017

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices