Acces Denied

Hi Tariq,

Thank you for your response. I will check if this works.

Kind regards,

Lesley van Nieuwenhuijzen

[Personal info removed by Adobe employee and moderator: Please don't include personal information in the email signature if you are replying to the community posts.]

Hi @Lesley_Rowan, 

Thank you for reaching out. 
It can be that the document was shared with you, and the person who shared the document has closed the sharing of the document. Also, this can be possible if the file was located on a mapped network drive or cloud drive, and there has been a change in permissions. 

Is this happening with all the files? If you know the location of the file, you may try manually opening the file in another app like Google Chrome or Preview, in case of Mac. 

Let us know more details so we can try to assist you better.