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Participant
August 22, 2024
Question

Accessing shared pdf via original file no longer popping up

  • August 22, 2024
  • 1 reply
  • 317 views

I have most of my Adobe PDF files stored on SharePoint. When I want to share with coworkers I do so by opening the PDF in Acrobat, saving to adobe cloud storage and sharing the link thats created. 

 

I understand there is then essentially 2 versions of this pdf. The original PDF that is on Sharepoint and the shared version in the cloud that my co-workers now have a link to. In the past, up until about 2 months ago, I was able to access the SHARED file by opening the PDF on Sharepoint and a pop up would appear that said something like "there is a version of this pdf in adobe cloud storage, do you want to open this version of the pdf..." and I would click on that and the shared version of the pdf that has my coworkers comments in it would open. 

 

I know I can access the file by going directly to the adobe cloud storage but it gets a bit messy and its just a lot easier to know Im accessing the right file by starting with the version on SharePoint that gives me the pop up. 

 

Does anyone know why this pop up would not be showing up anymore? Or is there another way to do essentially the same thing, open original, get cloud version to open up...?

 

Help much appreciated!!!!

 

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1 reply

S_S
Community Manager
Community Manager
November 27, 2024

Hi @jensmithill,

 

Hope you are doing well. Thanks for writing in!

 

I cannot remember a workflow where Acrobat showed such a message.

 

I might not be 100% correct, but this wasn't the case in recent releases. 

If this is not what you have in mind, please feel free to add this to the feature request form: https://adobe.ly/3AYPpB4 to ensure it reaches the dev team for review and future implementation.

 

Thanks,

Souvik