Acrobat 2017 "There was an error opening this document. This file cannot be found."

Question

Has anyone had an issue where when opening a PDF file from a link, IE 11 appears to be downloading and scanning the file, then when Acrobat opens, I get a pop up message stating the file could not be found?

Evergreen123 · Answer

I have this exact same issue. If I have Internet Explorer open already when I click a link from an email or shortcut, it will open in Acrobat Reader just fine. If I enable the IE plugin and open PDFs in the browser then things work fine as well. The problem only occurs when opening PDFs from a link straight into Acrobat Reader as we would prefer to do. I have tried the newest version of Acrobat reader as well as the old Adobe Reader 11. Both had the same issue.

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