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Participant
July 7, 2021
Question

Acrobat 2020, Disable Sign-in Prompt

  • July 7, 2021
  • 1 reply
  • 3949 views

How do I disable the Sign-in prompt for Acrobat 2020?  We had purchased the perpetual license, and don't want the users to see the signin prompt.  A post I saw mentioned checking the "Allow standalone Acrobat deployment with CCE serial" and also to "disable all Adobe services" which includes the "Disable Adobe Sign"   Unfortunately, these options didn't work.  Within a few minutes of launching, the prompt to sign in appears.  What other settings are required to disable the sign in prompt.

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1 reply

Participant
December 2, 2021

I have the exact same problem.  I've installed Adobe Acrobat Pro on a PC using the serial number.  When I launch Adobe, I get a pop up that says "Sign in required"  I do not want to have all my end user to have to create Adobe IDs to use Acrobat.  I would love to have a solution to this.

I have tried using the adobe_prtk cmd [ adobe_prtk --tool=Serialize --leid=V7{}AcrobatESR-20-Win-GM --serial=xxxx --regsuppress=ss ] That returns an error = 14.