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s.boba
s.boba
Participating Frequently
July 6, 2020
Question

Acrobat 2020 MSI - disable Windows Explorer thumbnail preview handler during an initial install

  • July 6, 2020
  • 2 replies
  • 1657 views
We are currently preparing the deployment of Adobe Acrobat 2020 (Classic Track)

Most of your basic modifications could be done with the Customization Wizard, but we struggle disabling the thumbnail preview handler.
 
In the official admin guide it is written:
 
ADD_THUMBNAILPREVIEW
Installs and uninstalls the Windows Explorer thumbnail preview handler.
While this property can only be used during an initial install, the ThumbnailPreviewHandler property can be run anytime post install. Note also that admins can use bDisableThumbnailPreviewHandler to prevent users from toggling this feature on an off. For details, see the Preference Reference.
 
And the reference guide leads back to the admin guide, without further details. The values for the property are completely missing
 
Acrobat product integration with Windows Explorer can only be modified via command line properties or by invoking the installer. Since there is a user interface option to toggle this feature on and off, bDisableThumbnailPreviewHandler provides a method to prevent end users from changing the feature. Before locking the feature, admins can turn it on or off via the command line:
During initial install: run ADD_THUMBNAILPREVIEW
Post install: run ThumbnailPreviewHandler
For command line property details, see the Admin Guide.
 

ADD_THUMBNAILPREVIEW = "NO" or "0" has no effect during install. Removing the THUMBNAILPREVIEWHANDLER from the MSIs feature list causes the installation to fail because of missing components.

I hope you can help us out.
If it's not possible to disable the thumbnail preview handler during the installation, please provide us the corrent command for post installation

Thank you and kind regards,
Stefan Boba
This topic has been closed for replies.

2 replies

Just Shoot Me
Just Shoot Me
Legend
July 8, 2020

I had originally moved your posts, questions, over to the Acrobat forum but it seems you need Enterprise & Team help. So I am moving this conversation over to that forum.

 

s.boba
s.bobaAuthor
Participating Frequently
July 8, 2020

I could find the syntax for removing the ThumbnailPreviewHandler post install:

 

for Adobe Acrobat 2020 Classic Track
MsiExec.exe /i {AC76BA86-1033-FFFF-7760-0E1401753200} REMOVE=ThumbnailPreviewHandler /qb

 

for Adobe Reader 2020 Classic Track

MsiExec.exe /i {AC76BA86-7AD7-FFFF-7B44-AE1401753200} REMOVE=ThumbnailPreviewHandler /qb

 

But sure it would be fine to run this configuration during the initial install, especially because the possibility is mentioned in the official admin guide.

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