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Participant
July 24, 2023
Answered

Acrobat - 2023 Changes Are Beyond Awful... Or Is It Just Me?

  • July 24, 2023
  • 58 replies
  • 36220 views

Who thought it a good idea to change nearly everything at once?

 

Guess what - most of us are working for a living and don't have time for hours of tutorials and having to sift through support forums to find out how to use software that has been one of the back-bones of our work-flow.

 

As a designer working in the construction industry, along with being a skilled graphic designer, (you name the Adobe product, I have probably used it)  I have found Acrobat to be an excellent, can't live without tool over the years, but this new version has hidden every bit of functionalityy that I personally need.

 

Am I asking for help here? No. I simply don't have time to mess around while some hotshot new designer celebrates his/her/it's new internal slaps on the back for a job 'well done' at Adobe, and the team scrabble around to answer some of the complaints. 

 

To say I am dissapointed, is an understatement. 

 

Before anyone says it, there are always complaints when software interfaces are changed. But mostly these are rolled out as minor changes, that after a bit of grumbling, people learn and accept, and everyone understands why software must develop.  Not wholesale changes such as these..

 

I have been using Bluebeam Revu recently in tandem with Acrobat, and I am gutted to find myself having to turn to it rather than the Adobe that I have used and loved for decades.

 

So here are just a few gripes...

 

No longer can I automatically zoom in and out using a mouse wheel. Presumably there is a way of 'turning this on' hidden away in the depths of the many sub menus. Or does the sdesigner only use a tablet?

It's a basic function that makes it a useable tool, so why is it turned off. Now I have to look in opposite corners for the Pan tool and the Zoom functions. What was wrong with the hovering menu at the foot of the page with all the tools to hand? The select, zoom and pan tools are the three most useful tools to have readily available. It is almost as though the person / peeps who has/have re-designed it, doesn't use it personally. Except perhaps to read a copy of their latest comic.

 

I can't be bothered to continue and resent needing to.

 

The question is... do I stay or do I go?

 

Give me a really good reason to stay Adobe.. Please.

 

 

Correct answer Patrick31582352vq9r

Just a post to concur. 

Thank goodness they provided, and I finally found, the option to revert to "old adobe".   I was struggling w/ the new markup tools which really slowed down my progress for a few weeks.  I thought I could get used to it... but no, all my easy markup tasks are still much more cumbersome.   Why can't "escape" button close out the tool you're using (text box...)?  Nope, lets just keep adding text boxes everytime you click until you click on a new tool? 

58 replies

Participant
February 1, 2024

Ok, like everyone else after a week of lost productibity trying to give it a chance I have switched back to the better old, usable version as it's obvious that these are NOT changes that will be ok once you get used to them. They are major changes to the negative in the functionality and usability of the product. Once you find where things are hidden it is still multiple steps to get to often used functions with no way to make it better. And in some cases a few things seem to be completely gone. Howevr, even after reverting I am finding that examining the metadata of a document dispays way, way less information than the same document examined by someone who was smart enough to have the upgrade blocked and never installed it at all. This is unacceptable.

Participant
January 31, 2024

The new version of adobe has the hardest time openning pdfs. I have no idea why they needed to change anything at all. Its a pdf viewer/editor....not complicated. I have 3 computers running adobe and all of them have the same problem where adobe takes forever to open the file or just crashes altogether. 

Known Participant
January 31, 2024
Why does Adobe (mostly acrobat) suck so hard now‽
And it is so expensive now. 
How does that work?
Participant
January 31, 2024

Ditto, to all you've said. I use Bluebeam 99% of the time, as Adobe is just awful. 

The 1% use albeit an expensive and time consuming one, my firm has a subscription with Adobe, is for the 3D pdf generated by another program. Once Bluebeam has this capability, bye bye Adobe,  former user for over 3 decades.

Adobe software has certainly declined over the years.

 

Participant
January 29, 2024

Adobe, why can't you just add new functions while leaving existing functions and UI alone?  Did users send you messages that they thought the UIs needed to be completely redesigned?  I doubt it.

JR Boulay
Community Expert
Community Expert
January 29, 2024

Consider the "new Acrobat" as a beta version, many features are still missing or half-implemented.

Acrobate du PDF, InDesigner et Photoshopographe
brandonr29683291
Participating Frequently
January 29, 2024

The feedback from the "beta version" is a clear indication that it hasn't met expectations and could be considered complete and utter garbage. It's fortunate, in a sense, that not all features were fully implemented—it may mean less effort has gone into a project that might be best abandoned, if the developers take the desires of their customer base seriously that is. 

Participant
January 29, 2024

I am totally with you on this. It seems Adobe uses Acrobat as an experiment on everyone to test new thoughts on how to use products. Acrobat has had so many annoying design changes over the years it drives me insane.

We do actually use this product for work and pay for it. I have a number of automations I have setup that are now greyed out and I need to work out why this is. Maybe recreate them again which also means getting an entire team of people to do the same.

How about giving us 6 months free access to creative suite. That may cover the time spent getting everything functioning again.

Participant
January 26, 2024

Car manufacturers don't sneak into my sedan in the middle of the night and move the gas pedal to a different place, then tell me they did me a favor.

 

I like the product I bought from Adobe, that's why I bought it. Don't change the thing I bought without asking me, please.

 

The new interface makes the features I use most harder to use. More clicks. More sweeps of the mouse. I edit and share projects all the time, please don't tell me this is better. Don't tell me I need to learn how to use this, I already learned how to use it. Don't mess with the thing I paid for. 

 

Participant
January 19, 2024

I am used to software companies moving items around, but this is crazy!

When something works, it doesn't need an overhaul, you don't see Snap-On redesigning wrenches to a point where they are unuseable and unrecognisable.

This is a tool that requires skill and experience to use and this sort of design puts everyone close to ground zero.

This is like coming home to find that the keyhole on your front door has changed positions and is now unrecognisable (without a training package being completed).

Worldwide, I wonder how many lost working hours this has cost....either through having to search 'how to use new Acrobat', the slow factor of using something new, or the 'water cooler' bee-atching about it.

brandonr29683291
Participating Frequently
January 11, 2024

Amen. These changes are garbage, and will be losing me as a customer as a result. 

Participant
January 9, 2024

It is not just you. They are absolutely AWFUL. I have no clue why these companies think they need to change their "look". No one cares that you think it looks better. It needs to work and it needs to work consistently. I do not have the time to relearn a software system I've been using for years. Absolutely ridiculous.