Acrobat 26.002.22031 crashes, "Font Capture" errors and print failures freezing our office PC - case ADB-47873605-Q7L7 closed without a fix

​@imad farraj Sorry to hear that you are having so much issue with Acrobat. My first read sounds like its a printer driver or font-driver interaction when reading your the error message, ‘Font Capture: Windows - Application Error" (exception 0xc06d007e) every few minutes with a PDF open, and printing fails with "An error occurred while printing the document.” — I am not an Adobe employee, just a volunter, a long-time user (30+ years!). 

You are using the desktop app — does opening the PDF in a web browser such as Edge, Chrome, Firefox crash as well? 

It appears I am using an outdated version which a recent update on November 2, 2026. 
 

It doesn’t say font captures; but it sounds like the previous version worked for you, and this version, Acrobat 26.002.22031 crashes — I would just either update to the latest update to see if that solves the Font Capture, or if it gives you grief, roll back to the previous version, 26.002.2xxxx or go back a few months of 26.001.21789 https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/

If you do roll-back to the previous version that didn’t give you any grief, and turn off auto-update afterwards so it doesn’t jump back to the next version that it is griefing you grief! I normally have auto-updates off as I always find new builds aren’t always perfect (bugs), and I wait for a few months before even updating