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June 13, 2017
Answered

Acrobat 8 Pro not working on Windows 7 HELP!

  • June 13, 2017
  • 1 reply
  • 2023 views

I just installed Adobe Acrobat 8 Professional on my Windows 7 machine. The installation was succesful however I am unable to create a pdf (I have tried every way of doing so). It will say creating pdf but it will get stuck at 25%. I'm also unable to register, when I click on registration it says connection unsuccesful, I am connected to the internet and java applets are enabled.

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Correct answer try67

The two versions are not compatible. You need version 9.5 or higher of Acrobat for compatibility with Windows 7.

You can try running it in Compatibility Mode, but that's about it. Problems like this are to be expected...

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
June 13, 2017

The two versions are not compatible. You need version 9.5 or higher of Acrobat for compatibility with Windows 7.

You can try running it in Compatibility Mode, but that's about it. Problems like this are to be expected...

June 13, 2017

Thanks, that's what I was worried about... I found a forum from a couple years ago which stated people were able to download the 8.1 update and that helped but I'm guessing that's no longer relevant?

try67
Community Expert
Community Expert
June 13, 2017

Worth a try, I guess... It's available here (as well as several other updates for your version, which you need to install in incremental order, one after another): ftp://ftp.adobe.com/pub/adobe/acrobat/win/8.x/