Acrobat 8 was moved to a new drive and now will start but run for about 30 seconds or until I click on a task.

Question

I recently replaced my drive and Acrobat 8 standard was moved to the new drive.  It will start but will shut down after a few minutes or when I try to do something to the opened file.  What do I need to do to get the program running properly?

Dov Isaacs · Accepted Answer

Simply stated, you can't “move” a program from one drive to another. You must uninstall and reinstall on the new drive. The only exception is that if you restore a disk drive image (let's say restoring an image of your computer's system disk from a backup image), you still should be able to run, although it may ask you reactivate.

Although Acrobat 8 is not officially compatible with Windows 10 (and for that matter with anything beyond Windows XP 32-bit), updating the Acrobat 8 to Acrobat 8.1 should resolve many of the issues associated with Microsoft's changes to the spooling subsystem as well as support for 64-bit Windows. Note however, that Acrobat 8 does not support PDFMaker operation on any reasonably modern version of Microsoft Office.

- Dov

Karl Heinz Kremer · Answer

Acrobat 8 is not compatible with Windows 10, it came out in 2006, Windows 10 was released in 2015. It was impossible for Adobe to anticipate what any future Windows versions would look like and therefore any OS - regardless of Windows or Mac OS - that came out after support for Acrobat 8 ended cannot be supported. Your only options are to downgrade to a version of Windows that was supported by Acrobat 8 (that probably means XP or Vista), or to upgrade Acrobat. You can run Acrobat in a virtual machine that runs this older version of Windows, which is what I do to run earlier versions of Acrobat.

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