Acrobat asking for serial number, but I can't find it in my Adobe PDF pack purchase info.

Question

I purchased Adobe PDF Pack, but when I used acrobat it keeps asking for a serial number, which is not anywhere in the order history info. how do I fix this?

Test Screen Name · Accepted Answer

1. PDF Pack has no serial number. 2. PDF Pack is not something you install. 3. Acrobat is not PDF Pack and not included with it. Try this: Using Document Cloud Web apps and services | Adobe PDF Pack

AkanchhaS8194121 · Answer

pamelan20659756 as mentioned by "TestScreenName" Adobe PDF Pack is an online service which doesn't require any serial key for activation.

I assume you might have got some licenses version of Acrobat installed, which is keep asking for the serial number. To avoid confusion, you may remove Acrobat (if installed in past) using cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and follow the instructions given here: Using Document Cloud Web apps and services | Adobe PDF Pack

Thanks,

Akanchha

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