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Participant
November 26, 2020

I have exactly the same problem.  I am trying to index a folder of pdfs that I was able to index in the past but now I get Error: Index Build Failed.  I upgraded to Acrobat 2020 - same problem.  Did you manage to sort it out ?

Participant
November 26, 2020

I fixed this problem by going to the help menu and choosing Repair Installation.  It took a little while but now the index build works.

LinSims
Community Expert
Community Expert
February 18, 2020

I think this post might net you better answers in the Acrobat forum. Moving.