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Participant
September 5, 2024
Question

Acrobat changed into an entirely new product overnight

  • September 5, 2024
  • 6 replies
  • 875 views

Please give me their address, as we need to talk.  I'm ready to truly move to a different product because I use Acrobat every day but with my 75-hour/week full-time real job, I don't have time to re-learn how to find every single feature I used yesterday with ease.  Even if I did, I DETEST the new UI.  Like 100% seriously DETEST it.  Things that used to be easily accessible are now buried in menus that are even hard to find.  This version feels like I moved from Adobe to some completely different product and might be the final straw.  This btw is yet another reason I despise SaaS.  I don't want radical software changes rolled out whenever it strikes the fancy of the manufacturer.  I want to be able to do what I need to do in a stable, consistent software.  I want to maintain my muscle memory.   When I'm missing new features I think I might want, I want to research my options and purchase a software that gives me the options I want.    SaaS no longer allows that.  We are now captives to your whims, taken forcibly down a path we don't want to be on.  

 

ADOBE:  Please hear this:  I do not have hours and hours to make a few changes, highlight a few things, and insert a signature but that's exactly where I am because I can't even figure out yet how to move quickly between pages of my 267 page PDF.  This is ri-dic-u-lous and I am furious.  I hate Adobe and I hate SaaS even more.

6 replies

Randy Hagan
Community Expert
Community Expert
August 6, 2026

Acrobat developers seem to be in the process of redistributing product features amongst its various flavors of the program. I’m personally telling all my clients and students about how to switch back and forth between the new and old interfaces as a matter of course. For the most part, it has helped them move up the learning curve of using “New Acrobat” without giving up the features and capabilities they’ve traditionally expected of Acrobat Pro.

 

For what it’s worth, I run with the “Old Acrobat” interface by default. Start my classes that way too. Which has my students asking “How did you get Acrobat to look like that again?” and provides an easy lead-in to showing students where the toggle switches are.

 

One more thing I’m advising my clients to do: take a careful inventory of what you need Acrobat to do before you upgrade/consider your next steps with Acrobat. Features that users have had for years in Acrobat Pro have been made more difficult to use or removed entirely to entice them to sign on for additional online products.

 

More than ever before, you want to be absolutely sure that the version of Acrobat you want to get will provide the features you need and want before you buy into upgrading your Acrobat installations.

Participant
August 6, 2026

I just created a post and using the old Acrobat seems to be the way. I’m unable to search and choose the fonts i want to edit a document with new Acrobat. How do they screw up something as simple as font selection.. 

Participant
August 6, 2026

What other products are people using?  Adobe’s product is now worthless.  This version is impossible to use, and it doesn’t work.  Disabling the new experience just provides an unrecognizable version that is equally bad.  Is this “New Experience” something that AI designed?  Please go back to having competent humans design your products.

jane-e
Community Expert
Community Expert
September 7, 2024

@MinkiesMom and @jacob_5645 

 

Use these steps to disable the New Experience:

 

Turn off the new experience

If [the new experience doesn’t suit your needs, you can still revert to the previous experience.  

  • Windows: Select the hamburger menu, and then choose Disable new Acrobat.  

  • View > Disable New Acrobat


Jane

 

Details in this Help file:

https://helpx.adobe.com/acrobat/learn-new-acrobat.html

 

Jane

 

Participant
September 7, 2024

I finally figured that out and here it is from another post in the Community.  This is part of the problem, EVERYTHING is soooo buried.  It might be "clean" and "modern" but it is NOT "functional" and "efficient" which is all I care about.  Good luck to all of us if Adobe decides to make this dastardly version the only option.  What a hot mess!

 

On Windows, to the hamburger menu in the upper left corner (where the old File menu used to be) and select Disable New Acrobat, it's about 2/3 down the menu.

Participant
September 7, 2024

Ditto.  How do I revert back?