Acrobat Cloud kein Zugriff

Forum|Forum|2 years ago
July 26, 2024
2 replies
510 views

Ich habe Acrobat sowohl auf Android und auf dem PC mit Windows 11 installiert. Auf alle mit der Androidversion erstellten und in der Cloud abgelegten PDFs kann ich auf dem PC nicht zugreifen. Wo kann der Fehler liegen?

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Correct answer creative explorer

@Sylvia38835190h4yw for both devices, your mobile and computer, needs to be logged into the same Adobe account (I have two different accounts, so, I need to make sure both are logged into the one) and make sure both are sync to where the files are keep. Normally, I save my Adobe work to the Adobe Cloud...so check there...unless you save the files elsewhere.

creative explorer

Correct answer

Community Expert

@Sylvia38835190h4yw for both devices, your mobile and computer, needs to be logged into the same Adobe account (I have two different accounts, so, I need to make sure both are logged into the one) and make sure both are sync to where the files are keep. Normally, I save my Adobe work to the Adobe Cloud...so check there...unless you save the files elsewhere.

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Sylvia38835190h4ywAuthor

Participant

Beide Geräte sind mit dem gleichen Adobekonto angemeldet und ich speichere meine Arbeit und auch relevante Downloads immer in der Cloud. Was müsste ich synchronisieren damit ich auf dem neuen PC die Dateien aus der Cloud abrufen kann?

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