Acrobat Color not show it correctly - Lot of colors are Magenta

Forum|Forum|2 years ago
January 25, 2024
2 replies
711 views

Hello everyone,

few months ago my app Acrobat show me color wrong.

Like this:

As you can see almost all color come view like Magenta. Note the colore black. And other color if I don't rember wrong are green... So i try to re-install and the problem remains fix for a short time.

Abambo

Community Expert

Post a test file here, so that we can check if it is the file or some settings in Acrobat.

ABAMBO | Hard- and Software Engineer | Photographer

D

Daniele5CE6Author

Participant

No, all files PDF have this problem. And this problem I don't happend only with me but too my collegue. And a info very important that I unforgetted ... only with Pantone colors.

Amal.

Community Manager

Hi @Daniele5CE6

Hope you are doing well and thanks for reaching out.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20470 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://adobe.ly/47MDReA and check.

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

~Amal

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