Skip to main content
Participant
July 30, 2024
Question

Acrobat could not run the web browser. Unknown Error (123)

  • July 30, 2024
  • 1 reply
  • 426 views

 I get a link that goes to specific webinar invites thats in the document as a hyperlink.

Got this error after update, ive done everything imaginable to clear the error; reinstalled, repair, cleared cache, reset browser settings, ran all OS/Hardware/Browser updates, checked and disabled/reenabled extentions, turned off hardware accelleration, added the site as trusted in adobe, turned off enhanced security settings and sandbox

, etc.

 

Issue is i have to use chrome, thats the only thing i can use for mthe software i use; the link opens in firefox, it also launches in edge; but i NEED it to work on Chrome.

 

 

This topic has been closed for replies.

1 reply

Souvik Sadhu
Community Manager
Community Manager
August 11, 2024

Hi @William27917561hlfa,

 

Hope you are doing well. Sorry for your experience with Acrobat!

 

Would you mind trying the steps mentioned here in the thread: Solved: Re: Links in PDF disappears in browser after Chrom

 

Let me know if this helps.

 

-Souvik