Acrobat crash when moving between 2 monitors - Mac OS X Mojave

Forum|Forum|7 years ago
November 6, 2018
6 replies
2518 views

I have the latest Acrobat - 19.008.20080

When I open Acrobat, it opens on my secondary monitor. When I drag it over to the main monitor, Acrobat crashes. If I drag anything in Acrobat over to the main monitor, where the Acrobat menu bar is, it crashes.

Anyone else getting this?

OS X 10.14

General troubleshooting

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F

Fbehr

Participant

I have the same problem. I am also on Mojave and have a 2018 MacBook pro and an 21 " apple display.

S

seanwo123

Participant

Same issue. Looking for Adobe update on this problem being reported by many.

B

bmatlockdesign_prof

Participant

Just started for me when I updated to 10.14.1

As per the last thread of this same problem from October, I was reading the fix was supposed to be in that update but guess not. It is marked solved and obviously it hasn't been.

Temp fix I found was:

1. Open 2 PDFs in tabs

2. Drag the PDF tab you want from the main window into the monitor you want

3. Close the other window

geoffdm

Participating Frequently

After doing what bmatlockdesign_prof said just once, I no longer have the issue.

I have quit Acrobat and then opened individual PDF's, moved them from one monitor to another, all with no issues now.

Thanks!!!!

FoekeZ

Participant

Jep! I do.

Since the last update of Mac OS and Mojave.

First i thought it was a problem with the panel Preview Output which opens on my secondary monitor. After removing the preferences of Acrobat (and restarting!) i opened the preview panel. Which worked fine. Dragging the preview panel to the secondary screen ended in a crash.

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