Acrobat Crash? - White Rectangle and Blue Rotating Circle - BUG

Question

I'm trying to edit a PDF in Acrobat as part of my Creative Cloud subscription.

I import the pdf and after a few seconds I get a white rectangle and a blue rotating circle in the middle

I have waited and waited (incase it is loading something ) but it doesn't go away and the only way to get out of this is to go to Windows 11 Task manager and 'End Task'

I have tried un-installing and re-installing but it it is still happening, .... so I cannot edit any PDF's

All my other Creative Cloud Apps work properly

What is going on ?

I am running latest Windows 11 version, Intel 13900K, 128GB RAM all latest drivers

JonesVid · Answer

Spotted this. It was a bug.https://community.adobe.com/t5/acrobat-discussions/after-i-open-acrobat-i-get-a-grey-box-with-a-progress-circle-appearing-and-it-doesn-t-go-away/td-p/13933158 Latest version as of 21st Nov 2023 Version 2023-006-20380 appears to have cured it .......I hope Its a bit odd as if I tried it on 15th Nov before  and all Apps were up to date - why did I get this bug?. The latest version should have been already loaded.Maybe the Acrobat update needed another Restart.

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