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Ken31334332v65v
Participant
July 27, 2023
Question

Acrobat crashes

  • July 27, 2023
  • 1 reply
  • 273 views

Adobe acrobat seems to have had an update, which does what updates always seem to do, crash the porgam and turn a good functioning program into a piece of junk. Well done tech bros!!!!! 

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    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    July 27, 2023

    Hi Ken31334332v65v,

     

    Thank you for reaching out, and sorry about the trouble caused. 

     

    Please try the troubleshooting steps suggested in the following help document for a crash: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html.

    If the above suggestion does not work, try reinstalling the application using the following steps:
    - Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
    - Reboot the machine
    - Install Adobe Acrobat Reader from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

    Let us know how it goes.

     

     

    Thanks,

    Meenakshi

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