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Ken31334332v65v
Participant
July 27, 2023
Question

Acrobat crashes

  • July 27, 2023
  • 1 reply
  • 274 views

Adobe acrobat seems to have had an update, which does what updates always seem to do, crash the porgam and turn a good functioning program into a piece of junk. Well done tech bros!!!!! 

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    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 27, 2023

    Hi Ken31334332v65v,

     

    Thank you for reaching out, and sorry about the trouble caused. 

     

    Please try the troubleshooting steps suggested in the following help document for a crash: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html.

    If the above suggestion does not work, try reinstalling the application using the following steps:
    - Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
    - Reboot the machine
    - Install Adobe Acrobat Reader from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

    Let us know how it goes.

     

     

    Thanks,

    Meenakshi

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