Skip to main content
B
BrunoSouth
Known Participant
October 20, 2025
Answered

Acrobat crashes constantly when handling multiple PDF of landscape tech drawings

  • October 20, 2025
  • 1 reply
  • 93 views

Hi. I am having trouble working with Acrobat. I already removed it and reinstalled it. 

When opening multiple PDF files made in CAD and exported to PDF, the app simply crashes. I recently saw someone opening the same file in a considerably older computer; the file just flies. 

 

Can you guide me so I can understand what exactly is happening in my computer? 

 

Thank you 

Correct answer Meenakshi_Negi

Hi BrunoSouth,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try the troubleshooting steps suggested in the folowing help document: https://adobe.ly/4qkF9YD. 

Try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/3KXWW7O).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/48FiIHi;

 

If you still experience the issue, please share a sample file with us and Acrobat version in use. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
October 20, 2025

Hi BrunoSouth,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try the troubleshooting steps suggested in the folowing help document: https://adobe.ly/4qkF9YD. 

Try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/3KXWW7O).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/48FiIHi;

 

If you still experience the issue, please share a sample file with us and Acrobat version in use. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices