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Participant
September 7, 2023
Question

Acrobat crashes immediately after launch.

  • September 7, 2023
  • 1 reply
  • 363 views

Every time I open Acrobat, either by itself or through creative cloud, it will open to the home screen, then a blank window pops up for a brief second, and then the program closes. I've tried reinstalling both acrobat and creative cloud, and nothing works. This has been going on for months.

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1 reply

Inspiring
January 4, 2024

Hi there

 

Hope you are doing well and sorry to keep you waiting.

 

Please remove the application using the Acrobat cleaner tool https://adobe.ly/4aL6zze, reboot the computer and reinstall the application using the direct link https://adobe.ly/47tmcbn

 

~Amal