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October 13, 2026
Question

Acrobat crashes immediately when opening any PDF on iPad

Device: iPad Pro 12.9-inch (5th generation), iPadOS 27.0.1 (also happened on the previous iPadOS version), Acrobat 26.09.00 (20261001.161901).


Since this evening, Acrobat crashes about one second after opening any PDF, whether from OneDrive, from "On My iPad", or with Wi-Fi and cellular turned off. The files open normally in the Files app preview. I have already restarted the iPad, updated iPadOS and reinstalled OneDrive. Is this a known issue, and is a fix planned?

    1 reply

    justlearnskills
    Community Expert
    Community Expert
    October 13, 2026

    ​@gifted_sincerity687a someone had a similar issue 4 days ago which you can try to fix on your iPad: 

     

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