Acrobat crashes when trying to edit color.
Dear Customer Support,
I’m experiencing an issue with Adobe Acrobat on our Windows computers when using the Prinect Toolbox plugin.
Problem: When changing a layer's element name from "Process Colors" to a custom name, Acrobat freezes and crashes. This happens consistently on Windows but works fine on Mac.
Steps to Reproduce:
- Open Adobe Acrobat on Windows.
- Load a PDF with layers.
- Use Prinect Toolbox/PDF Toolbox to change a color from "Process Colors" to a custom name.
- Acrobat crashes.
Both Acrobat and the Prinect Toolbox plugin are updated to the latest versions.
Please advise on how to resolve this issue.
Thank you,
Yoshi Tacke
