Acrobat crashes while adding form fields

Hello ​@tinapaps14 ,

Thank you for reaching out, and we are sorry to hear you are experiencing this.

Please try the following steps in order before we investigate further:

• Move the file to your local drive
  If the PDF is stored on a network drive, SharePoint, OneDrive, or any external or cloud location, please copy it to your Desktop and try adding and editing form fields from there. Files accessed over a network or cloud connection can cause Acrobat to become unresponsive during form editing.

• Check for updates
  Go to Menu > Help > Check for Updates, install any available update and restart Acrobat before testing again.

• Disable Protected Mode
  Go to Edit > Preferences > Security (Enhanced) and temporarily uncheck Enable Protected Mode at startup. Restart Acrobat and attempt the form field editing again. This is a diagnostic step only.

If the issue continues after trying these steps, please share the following so we can investigate further:

• A short screen recording showing the behavior when it occurs

• Whether this is a personally owned machine or a work managed device

• Your operating system and version

• Whether this happens with all PDF files or a specific document

Please let us know how it goes and we will be happy to take it from there.

~Tariq