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moshikol5743122
moshikol5743122
Participant
January 1, 2024
Question

acrobat crashing

  • January 1, 2024
  • 2 replies
  • 645 views

Hey, the Acrobat is launch ok, but after couple clicks it stop responding and crash

or open some box with circle like it's loading somthing and nothing happens

i can't work like this

i uninstall it several times, nothing works

please help.

    This topic has been closed for replies.

    2 replies

    G
    gnomedog
    Participating Frequently
    January 5, 2024

    I checked late yesterday and they have a un update patch available.  I don't know why they didn't send out a notification, but ......

    Note - I had to close everything down and do a manual download and installation because it wouldn't update with any of the Adobe services running, and trying to update from within the Adobe program keeps them running. 

    It is better than it was, but still lagging sometimes. Worth installing IMO.

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    January 1, 2024

    Hi @moshikol5743122 

     

    Hope you are doing well and thanks for reaching out.

     

    This is a known issue and reported to our engineering team.

     

    The fix will be available in the future updates.

     

    ~Amal

     

     

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