Acrobat crashing in AVD environment

I am supporting a client using Azure Virtual Desktop and Acrobat Pro.  Acrobat seems to be crashing when my client (CPA) is viewing large documents or leaving the document open and alone after a period of time.

I reinstalled Acrobat Pro using the cleaner tool.

What can I do to narrow down the issue?

I've enabled the option to Send Reports and done that.

Anyone have experience with Acrobat and using it in a virtual desktop environment?

I attached a sysinfo file for troubleshooting...