Acrobat DC 19.021.20048 changes Windows window shadowing settings

Question

It seems that after the 19.021.20048 update, whenever I open a PDF file with Acrobat DC, my Windows 10 graphics settings change in a way that the window shadow setting is turned off.

If I go to Advanced System Settings / System Properties > Advanced > Performance Settings > Visual Effects, I can toggle back the "Show shadows under windows" setting.

It's getting a bit annoying to do this every time I open a PDF document. If there's a fix, please let me know.

Thanks for your reply.

Arpit Agarwal · Answer

HI Pekkap,

Thanks for reaching to us. Can you please do the following and see if this issue is still repro at your end..

Try After Re-Starting your machine
If issue is still there can you try to Re-install Acrobat and check again

This issue has nothing to do with Acrobat and is probably an OS level bug. Also as per the below link its recommended that you upgrade your windows version.

https://answers.microsoft.com/en-us/windows/forum/all/show-shadows-under-windows-option-keeps-getting/222c4850-45ec-49f4-9c9e-70a79ac08bf7

Please feel free to reach me out in case of any issues/concerns.

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