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Manon D
Manon D
Inspiring
February 4, 2021
Question

Acrobat DC blocks video because of Flash Player

  • February 4, 2021
  • 2 replies
  • 1293 views

Hi all,

Since Flash Player's death, I have updated Acrobat DC to the latest version:

But when I export PowerPoint docs with embedded videos, Acrobat still tells me it needs Flash Player to run the the video and blocks the video. I tried with a .pptx created recently but it doesn't change anything. PowerPoint was also updated to the latest version.

 

Do you have this issue too?

 

Thanks!

 

This topic has been closed for replies.

2 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
February 9, 2021

Workaround: create your PDFs as usual without the video files, then uses Acrobat Pro to embed the video files in the PDF.

Acrobate du PDF, InDesigner et Photoshopographe
Manon D
Manon DAuthor
Inspiring
February 15, 2021

Hello JR,

 

Yes, this is what I ended up doing, but it's not as effecient as exporting directly from a ppt. 

 

Thanks

    Amal.
    Amal.
    Legend
    February 5, 2021

    Hi Manon

     

    Hope you are doing well and sorry for the trouble. As mentioned, Acrobat still tells it needs Flash Player to run the the video and blocks the video.

     

    Adobe has ended support for Flash Player at the end of 2020 and encourages content creators to migrate any existing Flash content to new open formats, such as HTML5, WebGL, and WebAssembly. For more information, see Flash Player end-of-life.

     

    You may also look at the help page https://www.adobe.com/products/flashplayer/end-of-life.html for more information.

     

    Regards

    Amal

     

     

    Manon D
    Manon DAuthor
    Inspiring
    February 5, 2021

    Hello Amal,

     

    Thank you for your answer.

     

    Will there be an update to solve this issue? Or will it not be possible to play videos in PDFs in the future? 

    And what can I do for all the videos embedded in PowerPoint documents?

     

    Regards,

    Manon

    Amal.
    Amal.
    Legend
    February 9, 2021

    Hi there,

     

    Multimedia that are H.264 compliant can be played back in Adobe Acrobat/Reader (H.264, also known as MPEG-4 part 10, is a video compression standard that provides high-quality video without substantially increasing file size.) Video files of varying formats and filename extensions can be H.264 compliant.

    Users must install the appropriate application (such as QuickTime or Windows Media Player) to play the multimedia.

    Another way to add multimedia is by entering a URL that refers to a video file or streaming media. Three types of URLs can be used: RTMP, HTTP, and HTTPS. On HTTP and HTTPS servers, H.264-compliant MOV and MP4 files are supported.

     

    Acrobat Pro supports .mp3, .mov, and other files encoded in H.264 (with AAC audio). You can convert other file types into one of the supported formats for using.

     

    Note:

    FLV and F4V files are no longer supported in both Acrobat and PDFMaker. You cannot embed FLV and F4V files using either Acrobat or PDFMaker.

     

    For more information, please check the help page: https://helpx.adobe.com/acrobat/using/rich-media.html

     

    For information about supported formats please check the page: https://helpx.adobe.com/acrobat/using/playing-video-audio-multimedia-formats.html#supported_video_audio_and_interactive_formats

     

    Hope this information will help.

     

    Regards

    Amal

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